How it works
Fitbooks does a few things no other booking app does.
Here’s what they are, in plain English.
Fit, your right hand
Fit, your receptionist out front and your hands-on assistant behind the desk.
Fit answers your members' messages for you. It finds a free time, books them in and takes the deposit. It can move a booking too. If it's not sure, it asks you.
And for you: Fit fills in your services when you start, tells you how your day looks when you ask, shows you who's due back and suggests a promotion when things go quiet.
For example
Sophie messages at 10:48pm about a PT session on Saturday. Fit books her in with Marcus at 7:30 while you're on the sofa.
No more answering messages at midnight.
Messages · 10:48pm
hiya, got anything Saturday morning for PT?
Hi Sophie! Marcus is free at 7:30. A £10 deposit holds it. Here's the link.
Booked · Sat 7:30 with Marcus
Your hands-on assistant · 6:00am
Morning, how's today looking?
7 sessions today, Sophie first at 7:30. Three members are due back. Want me to suggest an offer?
Yes please
Just for you, the owner.
Deposits that hold the slot
You choose the deposit. The member pays it when they book. No deposit, no slot.
For example
Sophie pays £10 to book Saturday at 7:30. If she doesn't show, the £10 is yours to keep, if you choose.
Fewer no-shows. And when one happens, you're not out of pocket.
Deposit
Deposit £10 paid
PT session · Sat 7:30 · Marcus
Slot held
Circles: get paid for recommending
Member Circles: your regulars share their own link with friends. You choose the thank-you, £ off or % off their next visit. Every time a regular brings someone new, Fitbooks adds it on its own.
Business Circles: you and the yoga studios, martial arts clubs and coaches you already recommend send each other members. When you send a member to a business in your Circle, their thank-you goes into your account. Money in the bank for a recommendation you were making anyway.
You agree the thank-you between you, a set amount or a percent, and you can counter-offer. Fitbooks keeps count.
For example
Sophie sends her link to Leah, who books her first session. Sophie gets £5 off her next visit. Then Sophie wants to stretch out that knee, so you send her to Bendy Heron Yoga, and their thank-you lands in your account.
New members from people who already love you, and money for the ones you send on.
Member Circle
Your regulars, bringing friends
Sophie shared her Circle link with Leah
MonHer own link
Leah booked her first session
WedNew to you
Sophie: £5 off your next visit
WedFrom Rust & Iron Gym
Business Circle
You and the businesses you recommend
Bendy Heron Yoga sent you a Circle invite
Mon10% thank-you on every member you send
You sent a counter-offer
Mon£5 per member
Bendy Heron Yoga accepted
TueYou're in each other's Circle
£5 paid into your account
FriSophie booked a yoga class
Member records: every member remembered
Every member has their own record: injuries, PAR-Q, goals and progress photos. It's there every time they book.
For example
Before Sophie walks in, Marcus can see her PAR-Q is done, her left knee is sore and she's training for a 10k. No digging through old messages.
Safer sessions, and every member feels you know them.
Member record
Sophie
Next: Sat 7:30 with Marcus
Gift vouchers: an easy present
Sell gift vouchers, like a block of PT sessions as a present. When someone comes in with one, it comes off what they owe.
For example
Sophie got a voucher for her birthday. She mentions it when she books, and Fit sorts it.
An easy present for your regulars to buy, and new faces through the door.
Gift voucher · Studio plan
Gift voucher
For Sophie. Happy birthday!
Fit added it to her booking
A day with Fit
Sophie messages on Monday night. Here's what happens next.
- 10:48pm1/6
Sophie messages about a PT session. Fit answers and books her in.
- 10:49pm2/6
Fit takes her deposit. The slot is hers.
- 10:50pm3/6
She mentions her voucher. Fit sorts it.
Gift vouchers: Studio plan
- Wednesday4/6
Her friend Leah books through Sophie's link. Sophie's thank-you lands on its own.
- Friday5/6
The night before, Fitbooks sends the reminder.
- Saturday, 6am6/6
You ask Fit how the day looks. 7 sessions, Sophie first at 7:30.
One booking, start to finish
- 01
She books
Through your booking link, or a message to Fit. She only sees times that are really free.
- 02
She pays the deposit
It's taken as she books, so the slot is hers.
- 03
Fitbooks reminds her
An email to confirm, then another the night before.
- 04
It goes on Sophie's record
What she did and any notes, ready for next time.
Good questions
What can Fit do on its own?
Answer messages, book members in, take the deposit and move bookings. On Studio, it sorts gift vouchers too. For you, it also fills in your services for you to check, tells you how your day looks, shows who's due back and suggests promotions. Anything it's not sure about, it passes to you.
Is Fit on every plan?
Yes. Each plan comes with a set number of chats a month. We'll show how many when we set the prices.
What happens if a member doesn't turn up?
You can keep the deposit, or give it back. It's your choice. You also choose how much notice members need to give to get it back if they cancel.
Are gift vouchers on every plan?
No, they're on Studio. Everything else on this page comes with both plans.
What it costs is on the pricing page.
Want Fit on your front desk?
Every plan starts with 30 days free. Join the waitlist and we'll tell you first when we open.